Privacy Policy

Blackbird Property Management LLC ("Blackbird," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit blackbirdpm.com, submit a form, call or text us, or otherwise interact with our property management services.

1. Who We Are

Blackbird Property Management LLC is a Maryland-based property management company serving landlords, property owners, and investors. Our registered office is PO Box 674 Oxon Hill, Maryland 20750.

2. Information We Collect

We collect information you give us directly and information generated through your use of our services.

Information you provide:

• Name, email address, phone number, and mailing address
• Property address and details about the property you own or are inquiring about
• Information you share when you request a rental analysis, schedule a consultation, or contact our team
• Communications you send us by web form, SMS, email, or phone

Information collected automatically:

• Device, browser, and IP address information
• Pages viewed, links clicked, and time spent on our site
• Cookies and similar tracking technologies used for analytics and site functionality

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the property management services you request
• Schedule appointments, deliver rental analyses, and onboard new clients
• Send service-related text messages, emails, and calls about your inquiry or account
• Improve our website, marketing, and customer experience
• Comply with legal, tax, and regulatory obligations

4. SMS / Text Messaging

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties or affiliates for marketing purposes. SMS consent and phone numbers collected for the purpose of text messaging will not be shared with any third party for marketing.

5. How We Share Information

We share information only as needed to operate our business and serve you:

• Service providers who help us operate (for example, our CRM, scheduling, accounting, leasing, and communications platforms), bound by confidentiality and data protection obligations
• Vendors and contractors we engage on your property's behalf, only as required to complete services you have authorized
• Legal and regulatory authorities when required by law, subpoena, or to protect rights, property, or safety

We do not sell your personal information.

6. Cookies and Analytics

We use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve our services. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or de-identify it.

9. Your Choices

• Email: Use the unsubscribe link in any marketing email to opt out.
• SMS: Reply STOP to any text message to opt out of further text communications.
• Access & correction: Contact us to request access, correction, or deletion of your personal information.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a child, please contact us so we can remove it.

11. Third-Party Links

Our site may contain links to third-party websites and services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us